Metodi di pagamento

1. Accepted Methods

To ensure a controlled and traceable payment process, only the following circuits are currently accepted:

Visa

Mastercard

All transactions are made in Euros (€).

Payment methods such as cash on delivery, cash, bank transfer, or cryptocurrencies are not available.

2. Security and Compliance

Payment operations are carried out through regulated channels and include several protection measures:

use of TLS/SSL protocols for secure data transmission;

integration with PCI-DSS compliant gateways;

no storage of sensitive card data (full number, expiration date, or CVV);

processing of personal data in compliance with Regulation (EU) 2016/679 – GDPR.

3. Prices and Transparency

Regarding the amounts displayed:

the DDP (Delivered Duty Paid) model is applied, with customs duties and customs clearance costs included;

the amount shown at checkout represents the total to be paid, with an indication of the applicable items.

4. Payment Procedure

The payment process generally follows these steps:

verification of order details, delivery address, and total amount;

selection of the Visa or Mastercard circuit;

entry of card data (number, expiration, CVV, and cardholder name);

confirmation of the operation.

Upon completion of the payment, a summary communication of the order is generated.

In case of non-completion, it is possible to try with another card or contact assistance through the provided contacts.

5. Refund Information

Should a refund be applicable according to current policies, the following general conditions apply:

refund method: re-credit to the card used for payment;

card validity: the card must be active;

processing times: the refund request is generally processed within 1–3 business days;

crediting times: the availability of the amount may take 3–7 business days, depending on banking processes.

In case of non-visualization of the credit within a reasonable period, it is possible to contact assistance by providing the order references.

6. Assistance and Contacts

For questions related to payment methods, billing, or refunds, you can use the following channels:

Shop:Infissi fratelli Paratore

Phone: +39 0783 358966

E-mail: info@infissifratelliparatore.com

Address: Via Pauli Tabentis 20, 09096 Santa Giusta Oristano, Italy

Hours: Monday to Friday, 9:00 AM–12:30 PM / 2:00 PM–6:00 PM (CET)